Punters Club
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Select an article from the help topics below
Payments
How to make a payment
2
How to make a payment into the club
No funds transferred to betting account
No funds transferred to the Betting Account
1
No funds have been transferred to the betting account
PayTo Enquiries
1
PayID
Failed Payment
1
If your payment has failed
I have missed a payment
1
What do I do if I have missed a payment?
Debit Card enquries
3
How do I update my Debit card?
How do I set up direct debit?
How do I cancel direct debit?
I want to pay for another member
1
I want to pay for another member
Member Status Paid/Not Active
1
A member has paid but has not been made Active
Cash Out
How Do I cash Out?
1
How do I cash out my funds from the club and continue betting?
Why haven't I received my cashed out funds yet?
1
Why haven't my funds hit my personal Ladbrokes account yet?
Cash Out amount
1
I should have more funds to cash out
Transferring funds to another member
1
Am I able to transfer my share to another member?
Betting
How do I place a club bet?
1
How do I place a club bet?
Betting Account balance
1
Why is there less in the betting account this round?
Club bet is not taking me to Club betting account
1
Why does the Club bet now not take me to the Club Betting account?
Pay Out looks wrong
1
The Pay out on a bet looks wrong
The betting order is wrong
1
The betting order is wrong
Club balance and betting account
Funds still in betting account
1
Why are are funds remaining in the betting account after a round?
Club Manager
Club rules
1
As club manager what rules can I change?
What else can I do as club manager?
1
What else can I do as club manager?
Close/Leave club
Leave club
1
How do I leave club?
Close Club
1
How do I close club?
Not receiving emails
Bet reminder emails
1
I am not receiving bet reminder email
Logging in
I am unable to log in
1
I have forgotten my log in details and am unable to log in
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